• Are encapsulated methods safe for my children / pets?
• Encapsulation sounds great, but it also sounds expensive. How much do you charge?
• I recently hired a steam cleaner and after he treated some spots, and a day or two later the spots were gone but were replaced with these ugly brownish rings that look worse. What happened?
• I hired a steam cleaner and after their cleaning the carpets looked great when they left, but weeks later many of the same stains reappeared and seemed to worsen.
• I had my carpet cleaned professionally and the carpet was all wavy afterwards. The cleaner said it would settle down in a couple of days, but in actuality, I had to hire an installer to come re-stretch the carpet to get rid of the waves. What caused this?

 

Answers

Q: Are encapsulated methods safe for my children / pets?

Yes! The GreenTech carpet clean combines the newest Green technology, H2O2, with an encapsulation system all in one process. Our MSDS sheets are available on request and are Green, non-toxic, and children/pet friendly.

Q: Encapsulation sounds great, but it also sounds expensive. How much do you charge? Using encapsulation not only benefits your carpet, but your wallet as well. Because GreenTech does not require a large mobile unit with a built in vacuum and heating mechanisms or significant usage of your water, we are able to keep our costs down but due to the quality and safety of our products, we may not be the least expensive choice. We do guarantee straighforward pricing and impeccable results. Watch out for the classic costing "per room". This usually doesn't include any spot removing, minor furniture moving or even the proper chemicals needed to clean the carpet effectively.

Q: I recently hired a steam cleaner and after he treated some spots, and a day or two later the spots were gone but were replaced with these ugly brownish rings that look worse. What happened?  This is probably browning, which occurs from over wetting the carpet and wetting the backing with super hot water and aggressive chemicals. The synthetic binders and resins that hold the carpet together cannot withstand large amounts of saturation with extremely hot water. Also, most carpet warranties are voided when a carpet is cleaned with a chemical solution that exceeds 9.9 on the pH scale. You may have just had all your warranties voided by the steam cleaner you hired. This browning problem is very common and can be reversed by an educated professional armed with the right chemicals and the know-how to apply them. Our base technology uses neutral pH.

Q: I hired a steam cleaner and after their cleaning the carpets looked great when they left, but weeks later many of the same stains reappeared and seemed to worsen.  Steam cleaning drives water and harsh chemicals to the base of your carpet and immediately vacuums them back up. The best equipment and best trained technicians can usually only retrieve 75% of what was driven into your carpet. The rest is sitting on the bottom of the carpet or on the backing, and as it dries it will travel back up the carpet fiber (wick) and the stain will reappear. Also because they have left 25% of the detergent still in your carpet it will have a tendency to resoil quicker than with the GreenTech method. Our method leaves little to any detergent residue, and that which may be left behind will be picked up with the next vacuuming.

Q: I had my carpet cleaned professionally and the carpet was all wavy afterwards. The cleaner said it would settle down in a couple of days, but in actuality, I had to hire an installer to come re-stretch the carpet to get rid of the waves. What caused this?  This is permanent damage caused by over wetting and overheating the carpet (also known as De-lamination; the glue backing of the carpet has been destroyed). While re-stretching probably hid the visible problem, what happened is the backing stretched and lost a good percentage of its useful life expectancy. Your carpet has lost density and resiliency. The next thing that will happen is traffic lanes will become more pronounced and it will continue to become loose and wavy in the future, (like a waistband that has been overstretched). This is one of the many reasons GreenTech does not use steam cleaning as our primary cleaning method.

Don't see your specific question addressed here? No problem! Please contact sales@greentechcarpetcare.com with any questions, concerns, testimonials or other correspondence, and we'll personally answer you and do our best to address your topic.